Terms & Conditions
4:06pm, Thursday January 16th 2025
Terms & Conditions - Sami's Beautiful Nails
Thanks for choosing my nail services! These terms outline our agreement in accordance with UK consumer law.
Legal Status
Sami's Beautiful Nails is a registered sole trader in the UK. It is fully insured and compliant with local authority regulations for nail services.
Bookings & Cancellations
When you book, I'll take a deposit to secure your appointment. Under the Consumer Rights Act 2015:
- The deposit is non-refundable but can roll over to future appointments
- It comes off your final service cost
- Forms part of our service contract
Cancellation Policy:
- Cancellations with more than 24 hours' notice: Deposit can roll to next appointment
- Less than 24 hours' notice or no-shows: Full appointment fee applies
- This policy exists because last-minute cancellations mean I can't fill your slot, impacting my small business
These charges must be paid before booking any future appointments.
Payment
I accept bank transfers, and full payment is due at appointment (minus deposit). All pricing includes VAT where applicable.
Health & Safety
In accordance with UK health and safety regulations:
- I maintain full public liability insurance
- All nail products used are EU/UK-approved
- I follow strict hygiene protocols
- I reserve the right to refuse treatment if there are any health or safety concerns with your natural nails
My Promise to You
Under UK consumer law:
- Nail services will be carried out with reasonable care and skill
- If you're not satisfied, please inform me within 48 hours
- All work is covered by professional indemnity insurance
Salon Environment
To maintain professional standards:
- My home salon follows all relevant health and safety regulations
- Please attend appointments alone unless previously arranged
- Personal belongings remain your responsibility
- I reserve the right to refuse service if necessary
Data Protection
Under GDPR and the Data Protection Act 2018:
- Your personal information is securely stored
- Never shared with third parties without consent
- You have the right to request your data or its deletion
- Details are only used for appointment management and essential communication
Medical Information
For your safety, please inform me of:
- Any conditions affecting your nails or hands
- Allergies to nail products
- Recent nail infections or injuries
- Pregnancy (as some services may need to be adapted)
Complaints Procedure
- Initial complaints should be emailed to Samisbeautifulnails@gmail.com
- I'll respond within 48 hours
- We'll aim to resolve any issues promptly and fairly
- You retain your statutory consumer rights
Changes to Terms
I reserve the right to update these terms in accordance with UK law. Material changes will be communicated directly to clients.
By booking an appointment, you confirm that you've read, understood, and agreed to these terms. This forms a legal contract under UK law.
Questions?
Email: Samisbeautifulnails@gmail.com
Last Updated: 16/01/2025
Note: These terms don't affect your statutory rights under UK consumer protection law.
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